The Shafer family has brought quality service to our San Antonio neighbors for over 130 years, offering maintenance, replacement, and emergency plumbing, heating and air conditioning services.
You will begin see how different we are in your first interaction with a Shafer. Whether you have an emergency or not a “live” Shafer team member is always available to help you. If we don’t have what you’re looking for, we’ll help you find a reliable company that does.
Shafer screens each employee, and only hires experienced professionals with excellent references, clean drug and background checks. You will know who we are by our uniforms, clean trucks, and friendly greeting when we arrive at your door. A Shafer professional will always work to keep your family safe and comfortable as well as your home clean.
Shafer professionals are continually educated and trained for today’s changing technologies. We use state-of-the-art diagnostics to help keep your systems operating and efficient. Our techs are equipped with IPads allowing them access to customer account history and equipment information that helps them provide better options to our customers.
Shafer works for you every day – our Service Plan Partners enjoy worry-free, priority service. Free yearly heating, air conditioning & plumbing tune-ups are just a part of the benefits Service Plan Partners receive.
Better Business Bureau (BBB) serving Central, Coastal, Southwest Texas and the Permian Basin is proud to announce the 2014 winners of the annual BBB Torch Awards for Marketplace Ethics. The BBB Torch Awards for Marketplace Ethics recognizes exemplary companies that strive to go above and beyond in their dealings with customers, employees, vendors and their community.
Each year since 2007 our team of professionals has received the Angie’s List Super Service Award for outstanding customer service. Only about 5 percent of the HVAC & Plumbing companies in San Antonio have performed so consistently well enough to earn this Super Service Award. We continue to take customer reviews seriously and strive to provide each and every customer with world-class customer service at every interaction.