Customer Service Representative

SHAFER SERVICES PLUS, a leader in home services in San Antonio, is adding a part time Customer Service Representative to our family. This team member will support the organization by answering inbound customer calls, efficiently and effectively capturing customer information and answering customer questions. They will also coordinate availability with our dispatchers to maximize efficiency and customer satisfaction.

Shafer believes in building community and operates under five core values:

o treat people like family;

o do the right thing, even when no one is watching;

o be easy to do business with;

o exceed expectations;

o and provide mutual respect for all.

The ideal team member will:

-Be a team player with a positive attitude who is motivated, goal-oriented, and persistent

-Be extremely detail-oriented with exceptional typing and data entry skills

-Have a high level of initiative and work well in a high-performance team environment

-Have excellent written and oral communication skills

-Plan and carry out responsibilities with minimal direction

If this describes you and you are interested in building a career with a driven, growth-oriented team please check out the video below to learn more about us and apply. Thank you!

Job Type: Part-time

Pay: $10.00 – $12.00 per hour

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Benefits:

• Employee discount
• Flexible schedule

Schedule:

• Monday to Friday
• On Call

COVID-19 considerations:
We are performing daily cleaning/sanitation in our office, have created a socially distant work space, and are requiring masks to be worn while in the office.

Experience:

• CSR: 3 years (Required)

Location:

• San Antonio, TX 78202 (Required)

Working Days:

• Monday (Required)
• Tuesday (Required)
• Wednesday (Required)
• Thursday (Required)
• Friday (Required)
• Saturday (Required)

Work Location:

• One location

Communication method(s) used:

• Email
• Phone

This Company Describes Its Culture as:

• Detail-oriented — quality and precision-focused
• Aggressive — competitive and growth-oriented
• Outcome-oriented — results-focused with strong performance culture
• Team-oriented — cooperative and collaborative

This Job Is:

• A job for which military experienced candidates are encouraged to apply

Company’s website:

• www.shaferservices.com

Work Remotely:

• No