For the third year in a row, Shafer has been recognized as a Best Place to Work in San Antonio. While we’re proud to receive the recognition, what makes it especially meaningful is the people behind it.
At Shafer Services Plus, taking care of people like family starts with our own team. The culture our employees create every day carries into the way we care for homeowners, support our community, and show up for one another.
Three Years of Putting People First
Being recognized for a third consecutive year is an exciting milestone, but building a workplace people are proud to be part of takes an ongoing commitment.
Our mission at Shafer is to improve lives by creating meaningful careers in the trades. That means giving our employees opportunities to grow, supporting them in the work they do, and creating an environment built on respect and trust.
Our five core values help guide us:
- We take care of people like family.
- We exceed expectations.
- We do the right thing, even when no one is watching.
- We believe in mutual respect for all.
- We are easy to do business with.
They aren’t just words on a wall. They influence how we treat our coworkers, how our technicians care for a customer’s home, and how we make decisions when no one is watching.
The People Behind the Shafer Experience
When a homeowner calls Shafer Services Plus, they may interact with a technician, plumber, customer service representative, dispatcher, or comfort advisor. But behind every visit is an entire team working together to make the experience as simple and stress-free as possible.
Every person plays a role.
Our field teams bring expertise and professionalism into customers’ homes. Our office and operations teams keep schedules moving and communication clear. Our leadership teams work to make sure employees have the training, resources, and support they need to do their jobs well.
That teamwork is part of what allows us to provide the comfort and confidence Central Texas homeowners expect from Shafer Services Plus. The brand guide specifically connects the customer experience to expert technicians, ease of service, doing the right thing, and providing homeowners with comfort and confidence.
Growing Without Losing What Makes Shafer Special
Shafer continues to grow, but growth means more to us than adding trucks, customers, or team members.
We want to create more opportunities for people to build meaningful careers while protecting the culture that has helped us get where we are today.
That means continuing to invest in training and professional development, recognizing great work, providing our teams with the tools they need to succeed, and making sure our core values remain at the center of how we operate.
As we grow, we want Shafer to continue feeling like Shafer: professional, dependable, local, and built around people.
Thank You to the Shafer Team
Being named a Best Place to Work for the third year in a row belongs to the people who make Shafer what it is.
To every technician, plumber, customer service representative, dispatcher, salesperson, operations team member, leader, and everyone working behind the scenes, thank you.
Thank you for taking care of our customers, our community, and each other. Thank you for doing the right thing and continuing to raise the standard for what it means to be part of the Shafer team.
We’re proud of what we’ve built together, and we’re even more excited about what’s ahead.
Here’s to three years and the people who made it possible.
You’re Safer With Shafer.