In an era when most plumbing companies are owned by out-of-town corporations, Shafer Services Plus is still a family company based in San Antonio. This gives us a unique perspective on how we serve our neighbors and our expertise in understanding the unique plumbing needs that occur in this region due to hard water, rocky soil, and climate. 

Why shop local when it comes to working with plumbing experts?

Support Local Businesses

By choosing a local plumbing company, you’re not only benefiting from their exceptional service but also supporting the local economy. Local businesses, like Shafer Services Plus, play a vital role in the community’s growth and well-being. When you hire a local plumber, you’re contributing to the local workforce and helping create job opportunities for your neighbors. It’s a win-win situation!


  • Community Investment: $68 of every $100 is cycled back into the local community.
  • More Jobs: Small businesses are the largest employer nationally and generate up to 90% net new jobs.
  • Local Culture: Local-based stores are more likely to offer products specific to community demand and culture.
  • Nonprofit Support: Small businesses donate nearly 2.5x more per employee to local charities.
  • Better Service: Doing business with your fellow community members is tailor-made and personal.
  • Reduced Environmental Impact: Less travel and transport reduces sprawl, habitat loss and pollution.

Quick Response Time

Imagine waking up in the middle of the night to a burst pipe or a flooded bathroom. In emergencies, time is of the essence, and waiting for a distant plumbing company to arrive can be stressful and inconvenient. Calling Shafer ensures a quick response time. We value your time daily and also understand that when an emergency occurs is when you need us the fastest.

Work with Your Neighbors

Our team of highly skilled plumbers are your neighbors. They live and breathe San Antonio and are invested in the community. We live, work, and serve next to you. The safer and stronger our community is, the safer and stronger Shafer Services Plus and all of our family members will be. This is why we live by five core values:

  1. Treat people like family. 
  2. Do the right thing, even when no one is watching.
  3. Be easy to do business with.
  4. Exceed expectations.
  5. Provide mutual respect for all.

Knowledge of San Antonio’s Unique Plumbing Problems:

San Antonio’s unique characteristics, such as hard water and rocky soil, can contribute to specific plumbing problems that residents may encounter. Here are a few plumbing issues specific to San Antonio that Shafer has encountered year after year:

  1. Scale Buildup: San Antonio has hard water, which contains high levels of minerals like calcium and magnesium. Over time, these minerals can accumulate and form scale deposits inside pipes, faucets, and appliances. Scale buildup restricts water flow, reduces efficiency, and can lead to clogs and premature wear on plumbing fixtures.

  2. Water Heater Issues: Hard water can also affect water heaters by causing mineral buildup inside the tank and heating elements. This sediment accumulation reduces the heater’s efficiency, increases energy consumption, and can lead to premature failure. Regular maintenance, such as flushing the tank and descaling the heating elements, is crucial in San Antonio to extend the lifespan of water heaters.

  3. Pipe Corrosion: The high mineral content in San Antonio’s water can accelerate pipe corrosion, particularly in older homes with galvanized or copper pipes. Corrosion can cause leaks, low water pressure, and even pipe bursts. It’s important to inspect and replace corroded pipes to prevent extensive damage and water wastage.

  4. Water Pressure Issues: Rocky soil in San Antonio can pose challenges when it comes to underground plumbing lines. The rocky terrain can cause shifting or movement of pipes, leading to leaks or breaks in the water supply lines. These issues can result in low water pressure, increased water bills, and potential water damage.

  5. Septic System Problems: Some areas in San Antonio rely on septic systems for wastewater management. The rocky soil can affect the absorption of wastewater into the ground, leading to drainage problems and potential septic system failures. Regular maintenance, proper usage, and periodic inspections are necessary to ensure the efficient functioning of septic systems.

It’s important to address these specific plumbing issues in San Antonio to maintain the longevity and efficiency of your plumbing system. Consulting with a professional plumber, like Shafer Services Plus, who understands the local challenges, can help identify and resolve these problems effectively.

Trust and Reliability

Just like shopping for anything else, you should check reviews before selecting a plumber. Shafer has thousands of five-star reviews from homeowners and businesses across San Antonio and Central Texas. 

When it comes to inviting someone into your home to work on your plumbing system, trust and reliability are paramount. Local plumbing companies have a vested interest in maintaining our reputation within the community. At Shafer Services Plus, we take pride in being a trusted and reliable plumbing company. That’s why we prioritize transparency, honesty, and open communication; providing you with peace of mind throughout the process.

Personalized Service

When it comes to plumbing problems, having a local plumber near you can make a world of difference. Local plumbing companies, like Shafer Services Plus, understand the unique needs and challenges that homeowners in San Antonio and Kyle face. With our deep knowledge of the area, we can offer personalized services tailored to your specific requirements. That’s why we always offer multiple solutions to meet your needs. You won’t be treated as just another customer; you’ll receive the attention and care you deserve.

Local Companies Reinvest in our Community: Shafer Serves

To thank San Antonio for years of supporting Shafer Services Plus, we created Shafer Serves.

Shafer Serves is our philanthropic program to assist Texas non-profits and citizens by providing them with complimentary HVAC and plumbing services. Safe temperatures and reliable running water are critical for healthy environments—especially for children and the elderly. By providing these services to non-profits and neighbors in need, Shafer Serves is able to help the members of our community who need it most. Here’s a round up of some of our projects from Shafer Serves:

Thrive Youth Center
Shafer donated $5,000 to Thrive Youth Center, a non-profit that provides a safe and supportive center for homeless LGBTQ youth. 4.2 million youth in the United States experience homelessness each year. LGBTQ+ youth are 120% more likely to experience homelessness due to family conflicts, rejection, aging out of the foster care system, and poverty.

The City of San Antonio’s Department of Human Services
Shafer donated HVAC equipment and services to local residents in need through COSA’s Department of Human Services. These residents were in dire circumstances and in urgent need of air conditioning during Texas’ record-breaking heat. 

Meals on Wheels
Shafer donated over $13,000 in products and services to install a new HVAC unit for a mother living with dementia and her disabled son. This allowed the son to keep his mother with him instead of transitioning her to a care facility. 

Thanking Veterans by Caring for Veterans
Shafer donated over $3,000 in products and services to assist an Army veteran who was taken advantage of by another plumbing company after returning from Iraq to be home for his son’s brain surgery. 

Guide Dogs of Texas
Shafer donated $8,000 in facility improvements and air purification systems to Guide Dogs of Texas.

Boys & Girls Clubs of San Antonio
Shafer donated and installed an HVAC system for a family living without AC.

SA Youth
Shafer donated $15,000 in parts and services to ensure the non-profit’s budget remained focused on youth. SA Youth is a local non-profit that empowers San Antonio’s high-risk youth and young adults by providing quality educational programming in a safe environment.

When faced with plumbing issues, don’t underestimate the advantages of hiring a local plumbing company. With personalized service, quick response time, expertise, and trustworthiness, companies like Shafer Services Plus cater to your specific needs efficiently and effectively. By choosing a local plumber near you, you’re investing in your community while receiving top-notch service. So, the next time you encounter a plumbing problem, remember to consider a local plumbing company like Shafer Services Plus for the best possible experience.

Call us to make an appointment today 210-227-8358 or click on the button at the top of the page to book online!

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